JSK customer information

Terms and Conditions

These terms explain how JSK product orders, quotations, payments, sourcing requests, logistics services, pickup, and delivery arrangements are confirmed with customers.

Product orders and quotations

Product details, availability, quantities, prices, fit or specifications, pickup, and delivery are confirmed before fulfilment. A quotation may change when the customer changes the product, quantity, destination, supplier request, shipping route, or handling requirement.

Payments and fulfilment

An order or service proceeds through the payment path and fulfilment arrangement confirmed by JSK. Preorder, imported, sourced, Buy-for-Me, Pay-for-Me, and logistics requests may require an accepted quotation before payment or work begins.

Accurate customer information

Customers should provide a working phone number, correct delivery or pickup details, the relevant JSK or order reference, and accurate product, vehicle, supplier, shipment, or service information. Missing or incorrect details may delay confirmation or delivery.

Service scope and records

JSK records the confirmed items or services, quantities, charges, payment references, and applicable delivery or logistics details. Product purchases and separate services such as sourcing, supplier payment, consolidation, shipping, customs support, and Ghana delivery are included together only when the accepted order or quotation says so.

Questions and support

Ask JSK to clarify any product, quotation, payment, return, warranty, shipping, pickup, or delivery term before confirming the order. Use the Contact page or call or WhatsApp the published customer-care numbers.